Sales Blunder #1: Selling Features Not Value

You’ve been there. At a networking function someone asks you what your company does, and you freeze like a deer in the headlights. You haven’t thought it through so what might roll off your tongue is a lengthy speech that says absolutely nothing. Worse yet, you might default to spitting out a feature/benefit dump that also does nothing, except perhaps turn off your potential client! Later, you cringe at the memory and beat yourself up for not doing better.

Learn to tell your story.

Here’s the real deal when it comes to marketing and selling your products and services. Your potential customers do not care about the process of how you get things done. Nor do they really care about the technical details. What they care about is the actual RESULT they receive when they buy from you.

Let’s say you sell SEO (Search Engine Optimization) services. The worst thing you can do is spend a lot of time droning on and on about the technical bits and bytes related to your service. What you want to do is hook them with something compelling that causes them to want to know more. You must tell them what’s in it for them if they buy from you. For example you might say, “We guarantee that our services will bring thousands of buying customers to your internet door each month.” Now if I’m talking to you and you tell me you can bring buying customers right to my doorstep and you guarantee it – you have definitely got my attention. So that’s the key. You want to get your prospect engaged and thinking…hum, I can certainly use more clients. Now they are wondering how you do that and more importantly they are wondering if you can prove it.

To be successful with your sales and marketing efforts, you need to determine the one compelling reason your target client would want to buy from you. That’s what you focus on whether you are talking to them in person or providing information to them in writing.

Here are a few more examples to help you:

  • I help your company sell more, more often. More revenue, more of the time. That’s my promise!
  • Coaching clients who work with me earn 3 times more than their colleagues. I can help you be a top earner in your industry with 6 months.
  • Our graduates are 2 times more likely than their peers to earn 20% more income in their first year as a business professional.
  • Readers tell us that when they advertise with us people call about their services.

Remember, find the hook. Take the time to think about what you are selling from your prospect’s point of view. What do they care about? What problem can you help them solve? What challenges do they face? Once you can answer these questions, you focus your message on “what’s in it for them” – the results you deliver.

So, stop talking about you and focus on what your prospect wants and needs to more effectively capture their attention. That’s the first critical step to getting them to buy from you and not someone else.

Top 10 Sales Blunders and How to Avoid Them

Yup, we all make them. Even seasoned professionals occasionally blow it with the sales process. It happens. Through the years – and especially right now – I see people make consistent blunders that hinder their ability to successfully bring in the business. There may be others but these are the ones that I see on a regular basis.

If you can learn to master the art of not blundering in these areas, I promise you – sales will increase!

So read on…

Learn to Sell or Go Out of Business!

I don’t know what it is about the word “selling” that causes people to freeze up like a deer caught in the headlights. It seems that people will go to almost any length to avoid talking about the importance of selling. Yet the bottom line is that selling is a way of life!

We sell ourselves to get accepted into college. We sell our kids on doing chores around the house. We sell our bosses on why “we” deserve the promotion versus someone else. We sell our significant other on that piece of jewelry we are dying to own. We sell our friends on what movie to go see. We sell our colleagues on supporting our projects. We sell others on our charity causes. In short – we sell every minute of every single day of our lives.

Soooo…what is the problem with selling the products or services that we have to offer? Maybe something in the collective psyche that says “selling is bad”? All I know is that if you want people to buy your products or your services then you must master the art of selling what you have to offer. Granted, some of us – yes, that’s me! – enjoy it more than others. But that doesn’t mean that you can’t learn to love it also.

What it comes down to is this…if you believe that what you offer has value to someone one else or to a particular company then it should be pretty easy to sell. If you love what you do and remember that sales is simply about helping to solve problems for others then it’s pretty easy. Except…most people end up focused on what “they want” not what is good for their potential customer. I’ll talk more about that later.

Here’s the deal. Right now, people are constantly focusing on what they perceive to be the negatives  out there. That’s not helpful. Yes, I realize that the financial problems being played out on the national stage are a problem. Yes, I realize that people are out of work. But that doesn’t have to be your world. Focusing on the negative or using the economy as an excuse is NOT the way to attract new clients and close business each day.

In subsequent posts, I’m going to talk about the Top 10 Sales Blunders People Make and HOW YOU can avoid them. I love to help people sell more, more often so read on!