Most of us recognize the influence that corporate brands such as Apple, Coca-Cola, Zappos, Google, Microsoft, Nike or Starbucks have on our buying decisions. But how much focus do most of us put on the most important brand of all – our own?

Wikipedia defines personal branding “as the process whereby people and their careers are marked as brands. It has been noted that while previous self-help management techniques were about self-improvement, the personal branding concept suggests instead that success comes from self-packaging.”

Just a few short years ago, personal branding wasn’t really such a big topic of discussion. These days, however, it has everything to do with succeeding, especially in the social selling space. According to William Arruda, a personal branding guru, personal branding is a revolution in the way we manage our careers or businesses. It’s a way of clarifying and communicating what makes you different and using those qualities to separate yourself from your competitors.

You are the CEO of Brand U

Some years ago, in a Fast Company article, business guru Tom Peters advises individuals to follow the lead of the corporate world and do what they have been doing for years: create your own personal brand. Peters says that no matter what your career title, you are really the CEO of your own personal service company: Me, Incorporated. He says each of us is “a free agent in an economy of free agents” and that we all must establish our own “micro equivalent of the Nike swoosh.”

How does this fit social media?

Your personal brand is the firm impression or image that comes to mind when people think about you. It’s a mental picture someone forms about you when your name is mentioned. Whether we like it or not, prospective buyers Google our name, check out our website and look us up on LinkedIn, Twitter, Facebook and YouTube. In addition to our actions, words, clothes and behavior making a statement about who we are and what we offer, our online presence does the same thing. When you have seconds to create a lasting impression, one that contributes to achieving your revenue goals, it is important to honestly evaluate how your personal brand stacks up. Once you do, you can develop strategies to minimize those things that are detracting from the message you mean to convey.

Consistent branding based on authenticity can help you improve partnering and cultivate loyalty. –David Cohen, Creative Start-Up Veteran and Brand Strategist at Equation Arts.

Starting today – YOU are a brand!

Social media provides everyone the chance to stand out. Everyone has a chance to be a brand worthy of something remarkable and memorable. Take the time to ask yourself the same question that brand managers at top companies ask themselves: What is it that my product or service does that makes it different? Challenge yourself to shrink it down to 15-words-or-less. Write down your answer. Then take the time to read it – several times. Think about…

• The qualities or characteristics that make you distinctive from your competitors or your peers.
• How you have made yourself stand out today, this week or this month.
• What others would say is your greatest and clearest strength?

Shelve your biased thinking that a personal brand doesn’t matter when it comes to being successful selling your products or services. In today’s world, it is everything! If you want to achieve your goals, developing your brand is a must not a luxury.

Remember, even if you choose not to proactively define your personal brand, others are certain to do it for you. Will you like what they say?

As technology continues to influence the way in which we do business, social selling can be thought of as a model that allows sellers to attract, interact and close business with buyers online by tapping the conversational power of the web. This new approach – when done right – leads to higher sales velocity, volume and profits.

Getting Started

As with any business initiative, it is important that you don’t shortcut the process. Utilizing the appropriate social media tools to improve sales performance represents an investment of time and money. Though many of the social technologies you might choose to implement are largely free, people will need the proper training to ensure their success.

1. Begin with a strategy and tactical plan.

This doesn’t need to be a long drawn out process, but it does require slowing down long enough to think through:

• What do you want to accomplish?
• What will be the best technology to support what we want to accomplish?
• What type of training will be needed on both the technology and new communication approach?

Sales executives should schedule a social media planning session with their teams. Make sure that everyone on the team has the same understanding of what and why you want to participate online. Discuss how you will measure and track results. Following that initial planning, discuss progress, lessons learned and share best practices during regular team meetings. This will help to keep everyone on track.

2. Secure management buy-in, at all levels, from the beginning.

Many sales executives are unfortunately, still living in yesterday’s business world. They either see social media as a passing fad or a threat to their view of how the sales process works. Fear of what they do not understand keeps them rooted in outdated approaches to acquiring new customers and serving the ones that they already have. Bring in outside help to properly educate your management teams on the business value and benefits to using social media.

3. Invest in training.

The old saying “you get what you pay for” applies here. Don’t assume that your sales people can figure out the technology on their own. Rather than clicking buttons, do they know how to use the tools to drive a specific sales result; i.e. lead generation? Your sales team members probably understand how to invite colleagues to join them on LinkedIn, but do they know how to create dynamic lead generation lists that they can use for their prospecting efforts? Do they understand how to create a compelling profile? Inadequate training is guaranteed to deliver lackluster results. Make the investment. It’s worth it.

4. Do not expect immediate results.

There is no quick fix! You need to put a plan of action into place that is followed regularly and tracked along the way. Expecting an immediate ROI is highly unrealistic and will lead to sales people rushing the process. Sales management needs to maintain a focus on the bigger picture. Building a solid brand reputation online takes time, participation and patience. By the way, the same philosophy holds true with traditional offline networking too!

5. Train, Track, Monitor.

Give your sales people the proper technology training, educate them on your social media usage guidelines and help them set goals that are then tracked and measured. Remember that ROI can be measured in many ways. It might be measuring sales revenue, number of new leads in the pipeline, shortened time from lead to sales close or increased sales percentages with existing accounts. Monitor the progress of your people by the results they achieve.

6. Invest the time.

Rome wasn’t built in a day and neither is your social sales success. Not having time for social media is a common sales complaint, because to often the perception is that using social media is an “add-on” to an already packed day. The reality is that there is wasted time on the calendar of every sales person in your organization. Meetings with non-decision makers. Networking events that fall flat. Chasing down leads that are poorly qualified. Too many internal meetings. The question to ask is “What can I let go of that will bring me a greater sales return if I used that time for social media instead?”

The world of sales has changed.  If you are not integrating social media into your sales and marketing plans, you are setting yourself up for decreasing sales and increased competitive pressure.

How long can you afford to wait before you get started?

At Selling Power, Founder and Publisher Gerhard Gschwandtner penned a brief online article about meeting buyers at the right time. He suggests an ideal scenario in which our sales hero enters a coffee shop and just happens to start up a conversation with a buyer who needs exactly what he has to sell. It got me thinking about the importance of timing in the sales process.

It is the dream sales situation, isn’t it? You meet a buyer at the exact moment that they have a thorny problem to solve. You just happen to have the ideal solution. You get along instantly; they want to hear more. There’s no haggling over price. This buyer is desperate to eradicate the pain and solve the problem. He’ll pay practically anything. You zip on over to the buyer’s office to complete an agreement that is approved by legal in minutes. Oh, and they cut you a check in advance to get the process started. A few short hours after that fateful coffee shop meeting, you walk away with a six figure deal.

Uh huh…let’s get real.

It rarely works this way in the real world. In the real world, we meet people all the time that would benefit from using our products and services. The problem is that we know it, but they don’t yet. It’s tempting to want to convince them, right now, that a problem is looming on their horizon. But timing is a tricky thing. Jump to fast, push too hard and too soon…bye, bye sales opportunity. When it comes to using social networking tools to expand their sales reach, I’m certain that this is a lesson that many sales people are destined to learn the hard way. Some, no doubt, already have.

Stay visible.

Technology provides limitless opportunities for the sales people who recognize that timing is everything in sales. When the buyer is ready to buy, these savvy social sales people want that buyer to think of them first! That’s why they remain focused on the bigger picture. Core elements of their process include building strong networks and cultivating sales opportunities by providing “value” in advance of the sale. That value can be anything from targeted information that benefits the buyer in their job, white papers about trends in their industry, relevant blog posts or connections to peers in their field.

To succeed in the social sales world, sales people (and their management!) need to accept that no one gets married without being courted first. Be patient and take the time to court your prospective buyer until they are ready to walk down the aisle. How you approach the courtship will say volumes about what happens after you both say, “I do”.