talent

Driving Innovation, Growth and Revenue Through your Employee Experience w/Hilda Kwa, VMware

Your employees are your company “brand ambassadors”, as such they are your organization’s greatest asset. Too often companies forget that employees drive the customer experience – either positively or negatively – and that impacts revenue in the same way.

In this interview, I was joined by Hilda Kwa a Regional Director at VMware. Hilda is responsible for growing the End User Computing business in the Northeast. By focusing on the “end user” she works with companies to optimize employee experiences through intelligent technology solutions.

As Hilda and I talked about how companies attract and retain employees and how that translates to growing revenue, we will also discussed how to adapt to a workforce that is constantly transitioning and transforming.

Topics we covered include:

How the workforce has changed throughout Hilda’s career.

The current expectations of today’s workforce – on the employee and employer side.

The challenges facing organizations to attract and retain talent.

How organizations can address these challenges. Onboarding tips, leadership strategies and more.

Watch this video to see how VMware delivers great employee experiences for customers.

Listen and enjoy the interview with Hilda!

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About Hilda– Connect with her on LinkedIn

Hilda Kwa is a Regional Director at VMware. Hilda is responsible for growing the End User Computing business in the Northeast. By focusing on the “end user” she works with companies to optimize employee experiences through intelligent technology solutions. Hilda has been leading teams for over 20 years and has worked at major corporations such as Microsoft, Gartner and Avaya and supported global companies such as GE and Citigroup. She is a wife and mother of three, ages 12 to 21, and resides in Connecticut.

Feature header blog post photo by Brooke Cagle on Unsplash

Hiring Top Sales Talent and Building Inclusive Sales Cultures with Katie Ng-Mak

By Barbara Giamanco Leave a Comment

Hiring the right people with the right skills is critical to sales organizations. In this episode, I talk with Katie Ng-Mak from HubSpot who shares her thoughts on hiring top talent and building a culture of inclusiveness.

As we kicked off, Katie told me what led her into a sales career and what she loves about the profession. She then shared her advice to women in sales who want to move into leadership roles.

According to the research, hiring is a top priority for many sales organizations. You’ll hear how Katie believes that hiring right translates into achieving sales results.

We also discussed:

What the ideal sales persona looks like today and how that persona will evolve as we move into the future.

The role diversity and inclusiveness plays in creating a sales team of A-players.

Strategies for sales managers who may discover after hiring someone that they aren’t a fit for the role after all.

The most important thing Katie has learned about hiring top talent.

Enjoy the interview!

This episode is sponsored by Hubspot.

HubSpot CRM makes it easy to organize, track, and grow your pipeline. And it’s free. Forever! I’m a Hubspot CRM user, and I love it. You should give it a try right NOW!

About Katie:

Katie Ng-Mak is a Sales Director at HubSpot where she manages a 65-person sales organization and is in charge of the company’s North America channel business. She developed her sales career at HubSpot where she started as a rep 8 years ago before moving on to sales management and sales leadership. Prior to HubSpot, she worked on Wall Street and studied at the Harvard Business School and Columbia University.